Are you a factory or a trading company?

We are the original manufacturer with more than 20 years of experience.

How can we help?

Below are answers to some of the most common questions. If you don’t see the information you need, please contact us directly and our experts in torque, bolting, or calibration will be glad to assist you.

Do you provide OEM service?

Yes, we offer OEM services. Products can be Customized based on your Logo, parameters, and design requirements. Please contact us for details.

How can I contact you?

Address: NO. 626 Yuncai Road, Yunlong Town, Yinzhou, Ningbo, Zhejiang, China
Tel: +86-574-88180077   |   Fax: +86-574-88345368
Email: seo1@saivs.com
Phone/WhatsApp: +86-13905748980
Director/CEO/General Manager: Mr. Jackie Zhou

How soon can I receive a quote?

We respond to all inquiries within 24 hours.

What about your quality control?

1. Inspection of raw materials upon arrival (IQC)
2. Detail checking before production line starts
3. Full inspection and routing inspection during mass production (IPQC)
4. Inspection after production is completed (FQC)
5. Final quality control before packaging (QC)
6. 100% inspection before shipment

Can you customize my products?

Yes, products can be customized according to your design drawings in formats such as DWG, DXF, IGES, STEP, or PDF.

What is the MOQ?

Minimum Order Quantity (MOQ): 1 set.

Where are your products manufactured?

All products are manufactured in our factory in Ningbo, Zhejiang, China.

Can I be an agent for SAIVS products?

Yes, we welcome partnerships. Please contact us for cooperation details.

How long is the warranty and what if it expires?

We provide lifetime service. After the warranty period, repair and shipping costs may apply.

What if there is a problem with the purchased product?

Please provide photos or videos showing the issue. Our engineers will analyze and provide a solution promptly.

Will the products be damaged during transit?

Products are packaged in double protection: a plastic box and then a wooden box. Please check carefully upon receipt. If any issue occurs, contact us immediately and we will provide a solution.